Frequent Asked Questions

Q&A

How is neck?

Strict neck craftsmanship. Compared to folk guitars, Royall guitars have 1.5 times the string tension and unique handcrafted connections, so they demand extremely high standards for necks. ROYALL guitars use the highest grade of Sapele wood and undergo longer periods of temperature and humidity treatment, as well as unique mortise and tenon joint craftsmanship. These features ensure that ROYALL’s Larrivée guitars can easily withstand the tension of .013 strings, and even withstand tensions of up to .016 strings. Not only that, ROYALL’ guitars remain stable without deformation and can withstand the test of time.

What is the unique on metal body?

Unique body construction. ROYALL guitars utilize primarily bronze and iron alloy as the main metal body materials, sparing no expense to reduce the thickness of the metal walls to the limit, ensuring both structural integrity and achieving perfect balance between sound quality and weight ratio.

Is Royall hand made?

Crafted by hand with meticulous attention to detail, ROYALL’s artisanal production process involves 512 meticulous steps over a six-month production cycle, incorporating 12 patented techniques. Every aspect of the guitar is carefully honed, reflecting its status as a professional-grade instrument. What sets ROYALL guitars apart is their unique assembly method. Eschewing glue in favor of a purely mechanical support structure, these guitars are immune to common issues like delamination over time. This innovative approach ensures a stable body and longevity of use, making ROYALL guitars cherished heirlooms that can accompany multiple generations of players.

Is it possible to customize?

Customized service: Personalized customization is our specialty. We cater to any unique requirements, offering bespoke craftsmanship such as hand-carved patterns, substitution of special woods, installation of pickup systems, and even personalized engraving of your name. Transform your guitar into a one-of-a-kind masterpiece tailored exclusively to you, ensuring it stands as a truly unique treasure in the world. Feel free to contact us.

What is sound different on Royall guitars?

Sound Characteristics of Royall Guitars: Each Royall guitar possesses a distinctive sound that sets it apart from other brands. This unique tone stems from a combination of innovative craftsmanship, carefully selected materials, and stylistic tuning. As a result, Royall guitars deliver a solid, bright, resonant, and unmistakably unique sound.

How to maintenance resonator cone?

Normally the cone does not need maintenance, but it is made with very thin Aluminum, it will broke easily by improper force or stronger strings.

after years, Aluminum will oxidize, sound will be different, and fragile, then you will need to change a new one.

How does the truss rod work?

The trussrod is a 2 way trussrod. Counter clockwise for more relief and clockwise to correct a bow. You should have some relief. It uses a 4mm allen wrench.

Warranty details

Warranty Policy:

At Royall, we stand behind the quality and craftsmanship of our guitars. Each Royall guitar is backed by a comprehensive warranty to ensure your peace of mind and satisfaction with your purchase.

  1. Limited Lifetime Warranty: We guarantee that your Royall guitar will be free from defects in materials and workmanship for the lifetime of the original owner. This warranty covers any manufacturing defects that may arise during normal use of the instrument.
  2. 30-Day Satisfaction Guarantee: We are confident that you will love your Royall guitar. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange.
  3. Warranty Exclusions: This warranty does not cover damage caused by misuse, accidents, modifications, or improper care of the instrument. Additionally, normal use, including cosmetic damage, is not covered under warranty.
  4. Warranty Claims: To initiate a warranty claim, please contact our customer service team with proof of purchase. We will assess the issue and provide a resolution in accordance with our warranty policy.
  5. Transferability: This warranty is non-transferable and applies only to the original owner of the instrument.

At Royall, we are committed to providing exceptional quality and service. Our warranty policy reflects our dedication to ensuring that you enjoy your Royall guitar for years to come.